At KB&Co, my goal is to provide every client with a relaxing, personalized nail experience. To respect everyone’s time and ensure the best possible service, please review the following policies before booking your appointment.

Cancellations & Rescheduling

If you need to cancel or reschedule your appointment, please provide at least 24 hours’ notice. I understand that life happens, and I appreciate you communicating with me as soon as possible if something comes up.

Late Arrivals

Please arrive on time for your scheduled appointment. If you are running late, please reach out to let me know. Arrivals more than 15 minutes late may require a shortened service or rescheduling, depending on the service and my schedule.

No-Shows

If you are unable to make your appointment, please notify me as soon as possible. Missed appointments without notice may result in a required deposit before booking future appointments.

Deposits

Deposits may be required for certain services or appointments and will be applied toward your total service cost. Deposits may be forfeited for late cancellations or missed appointments.

Sick Days & Emergencies

I understand that unexpected situations happen. If you are sick or experiencing an emergency, please contact me as soon as possible so we can discuss rescheduling.

Booking Your Next Appointment

Thank you for respecting my time and supporting my small business! Every appointment is valuable, and these policies help me provide the best possible experience for all my clients.

I appreciate you choosng KB&CO and look forward to seeing you in my chair.